Last Updated: 02-10-2026

Bonjour Tutors (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tutoring services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Parent/guardian full name
• Email address
• Phone number
• Mailing address
• Child’s name, grade level, and school information
• Session history and academic progress
• Payment and billing details

Session Recordings

In certain circumstances, Bonjour Tutors may record online tutoring sessions for quality assurance, training, tutor development, service improvement, dispute resolution, compliance, or safeguarding purposes.

Session recordings may include audio, video, screen sharing, chat messages, and other content exchanged during a tutoring session.

Not all tutoring sessions are recorded. Bonjour Tutors reserves the right to determine when recordings are made.

Access to recordings is restricted to authorized personnel who require access for the purposes described in this Privacy Policy.

Technical Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Provide tutoring services
• Schedule sessions
• Process payments
• Communicate with parents and guardians
• Send progress reports
• Improve our services
• Respond to inquiries
• Comply with legal and regulatory obligations

We may use session recordings to:

• Monitor and improve tutoring quality
• Train, evaluate, and support tutors
• Investigate complaints, concerns, or disputes
• Maintain service standards
• Protect the safety and security of students, tutors, and Bonjour Tutors
• Comply with legal obligations when required

We only collect information that is reasonably necessary for the purposes identified above.

3. Consent

By providing personal information to us, enrolling in tutoring services, or continuing to use our services, you consent to the collection, use, disclosure, and retention of your information as described in this Privacy Policy.

You acknowledge and agree that tutoring sessions may be recorded for the purposes described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the information provided below. Withdrawal of consent may affect our ability to provide tutoring services.

4. Payment Processing

Payments are processed securely through third-party payment providers. Bonjour Tutors does not store full credit card numbers on its servers.

Payment providers may collect and process information in accordance with their own privacy policies.

5. Third-Party Service Providers

We may use trusted third-party providers and platforms to operate our business, including but not limited to:

• Website hosting providers
• CRM and scheduling systems
• Video conferencing platforms
• Email marketing platforms
• Payment processors
• Analytics providers

These providers are only given access to information necessary to perform their services and are expected to maintain appropriate safeguards.

6. Cookies and Analytics

Our website may use cookies and analytics tools to:

• Improve user experience
• Analyze website traffic
• Understand visitor behavior
• Improve website functionality and performance

You may disable cookies through your browser settings. However, some features of the website may not function properly.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain accurate business records
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Session recordings are retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and may be securely deleted when no longer required.

When information is no longer required, it is securely deleted, destroyed, or anonymized.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to the personal information we hold about you and request correction of inaccurate or incomplete information.

Requests may be submitted using the contact information below.

10. Children’s Privacy

Our services are intended for parents or guardians purchasing tutoring services for minors.

We do not knowingly collect personal information directly from children without parental consent or authorization from a parent or guardian.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date. Continued use of our services following any update constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy, wish to access or correct your information, or have concerns about how your information is handled, please contact:

Bonjour Tutors

Email: info@bonjourtutors.com

Website: https://bonjourtutors.com